Website Care

Keep your website
in good hands.

Maintenance, monitoring and responsive support from a team that knows how your website works. We handle the ongoing technical work, so your team can stay focused on marketing.

Trusted by teams across the US and EU

And more

Webgate in numbers

150+

Websites built for marketers and global brands.

1,200+

Pages in Bloomreach’s multilingual website.

140+

Pages improved for Vacuumlabs.

Languages in the Veridas website.

Sound familiar?

The website is live. The responsibility stays.

Maintenance keeps slipping down the list

Updates, backups and routine checks rarely feel urgent until something breaks. We give ongoing maintenance a place in the schedule, with an agreed scope that fits your website and the systems it depends on.

Every issue needs a new explanation

When support starts from zero each time, even small fixes take extra effort. We learn how your website works, document the important details and provide a clear route for reporting issues and requesting help.

Your team is unsure who owns what

Hosting, plugins, forms and integrations often involve different providers. We clarify responsibilities and escalation routes so your team knows where to turn when a problem needs attention, rather than chasing answers across suppliers.

How we help

The ongoing work that keeps your site dependable.

Website onboarding and review

Review the website, access, hosting and dependencies, then agree the maintenance scope, priorities and any issues that need initial cleanup.

Updates and compatibility checks

Manage applicable CMS, plugin and dependency updates, with checks suited to the platform and the risk of each change.

Backups and recovery planning

Confirm backup coverage, retention and recovery responsibilities, with restore checks included where agreed in the care plan.

Monitoring and issue triage

Monitor agreed availability and security signals, investigate reported problems and prioritize issues by their impact on the website.

Fixes and technical support

Help resolve website errors, broken layouts and functional issues within the agreed support scope and available capacity.

Care reporting and next steps

Keep your team informed about completed work, open issues and recommendations, with a clear distinction between maintenance and new development.

Selected work

Ongoing support and the websites behind it.

#B2B website #Ongoing support

Website delivery and support for a busy marketing team.

Vacuumlabs ↗

Fintech

Platform / tools

WordPress, Elementor

What we did

Website improvements, integrations and support

Project highlights

140+ pages improved.
CRM and recruitment integrations.
Analytics setup and ongoing marketing support.

#SaaS #Multilingual website

A complex multilingual website, made easier to manage.

Veridas ↗

Spain

Platform / tools

WordPress, Elementor

What we did

Redesign, performance and ongoing care

Project highlights

300+ pages across four languages.
Plugin count reduced from 58 to 39.
Ongoing performance work and website support.

#B2B website #Analytics and support

A flexible website with ongoing marketing support.

Sparring ↗

Legal services

Platform / tools

WordPress, Mailchimp

What we did

Development, analytics setup and ongoing care

Project highlights

Multilingual and multilocation website structure.
Analytics setup and Mailchimp integration.
Custom pricing calculator and ongoing support.

#Website development #Ongoing support

Ongoing website work as the brand develops.

Lunter ↗

Food brand

Platform / tools

Marketing website

What we did

Design, development, SEO and support

Project highlights

Ongoing website design and development.
SEO work, custom features and technical support.

#Website design #Custom development

A custom website connected to creator content.

Socksfor1 ↗

USA

Platform / tools

React, Gatsby, Contentful

What we did

Custom website design and development

Project highlights

Contentful connected for content editing.
YouTube API integration.
Custom design and lead-generation strategy.

#CMS migration #Enterprise website

A large website, built for a more independent team.

Bloomreach ↗

3 languages

Platform / tools

WordPress, Elementor

What we did

Migration, reusable components and website improvements

Project highlights

1,200+ pages in a multilingual website.
Migration from a custom Java CMS.
40+ templates and 50+ reusable components.

Tell us what your website needs next.

Let’s talk ↗

What this means for your team

Less uncertainty around your website.

Keep maintenance on track

Give routine technical work a recurring place in the plan, instead of relying on someone finding spare time.

Work with a familiar team

Build continuity with people who understand your website’s structure, history and important dependencies.

Know how to get help

Use agreed support channels and escalation routes, with priorities and response arrangements set out from the start.

Make recovery more deliberate

Know what is backed up, who handles restoration and which steps matter if a release or service fails.

See what needs attention

Get a clear view of completed maintenance, unresolved issues and recommended improvements that need a separate decision.

Plan improvements alongside care

Keep the website maintained while deciding which design, performance or development work belongs on the next roadmap.

Inside our website care process

From the first review
to dependable ongoing support.

Website onboarding

Get to know the website before taking it on.

We review your platform, hosting, access and existing issues to understand what needs care. The aim is a clear starting point, with any cleanup work identified before routine maintenance begins.

Key steps

Website and platform review
Hosting, licenses and account access
Existing issues and technical dependencies
Current backup and support arrangements

Deliverables

Website review Access register Onboarding priorities

Care planning

Make responsibilities clear from the start.

We agree what the care plan covers, how requests should reach us and which issues take priority. Your team knows the available support, while maintenance and new development have clear boundaries.

Key steps

Maintenance scope and exclusions
Support channels and working hours
Response targets and escalation routes
Capacity, ownership and reporting cycle

Deliverables

Care scope Support guide Maintenance schedule

Recovery and monitoring

Put the right checks behind the website.

We confirm backup coverage and set up the monitoring included in your plan. Recovery responsibilities are documented, so your team knows what is protected, how issues are raised and who handles the next step.

Key steps

Backup coverage and retention review
Agreed restore checks
Availability and security monitoring
Alerts and recovery responsibilities

Deliverables

Backup plan Monitoring setup Recovery guide

Routine maintenance

Keep the essentials from slipping behind.

We carry out the updates and checks your platform needs, using an approach suited to the risk of each change. Important website functions are reviewed after maintenance, with completed work recorded for your team.

Key steps

CMS, plugin or dependency updates
Staging checks for higher-risk changes
Forms and key function checks
Maintenance records and follow-up issues

Deliverables

Completed maintenance Check results Maintenance log

Support and fixes

Give each issue a clear next step.

We review incoming issues, assess their impact and work through fixes within the agreed scope. Your team gets a clear view of priorities, progress and any third-party dependency that affects resolution.

Key steps

Issue intake and impact assessment
Investigation and prioritization
Fixes and validation
Progress updates and escalation

Deliverables

Prioritized requests Tested fixes Issue status updates

Review and planning

Keep the care plan aligned with your website.

We review completed work, recurring problems and upcoming needs with your team. The findings shape the next maintenance cycle and highlight improvements that need a separate decision, scope or development budget.

Key steps

Maintenance and issue summary
Recurring problems and open risks
Hosting and licence renewals
Improvement priorities and scope review

Deliverables

Care report Updated priorities Improvement recommendations

Give your website a team to rely on.

Share your website and current support setup. We’ll help you define the care it needs.

Discuss website care ↗

Testimonials

Every company should have the
right website partner
.

Laura Horniak Miškovová

We are organizing an innovative technology event, where we need to update the design of the whole website and be in line with the event communication. The main requirement was to be able to change and update content freely without the mandatory help of the vendor company. Both calls where achieved, we are super happy.

Matúš Lieskovský

In the fast-paced gaming world, agility is key. The team exceeded expectations, delivering a website that enhances user engagement and simplifies operations. Their execution of complex integrations within a tight timeline was remarkable. Highly recommended for any tech-driven company.

Jed Steen

The Webgate team was an absolute delight! Our game studio needed a website ASAP that communicated our new brand and effectively expressed the thematic nuances of our flagship horror game. WebGate didn’t just meet our expectations; they knocked it out of the park! I would recommend it!

Tatiana Gašparová

Webgate’s approach to our website revamp has been a game-changer for Hopero. The integration of low-code development with WordPress + Elementor allowed us to easily and carelessly work with the web content.

Roman Garaj

Collaborating with Webgate team transformed our digital presence. The agility of low-code development combined with custom design elements and interactive animations brought our website to life.

Sarah Weiss

With the implementation of Elementor builder and optimal plugins, Powerful Medical revolutionized our website’s performance. The low-code development approach ensured a seamless user experience and accelerated our website’s speed.

Matej Ftacnik

The Webgate team has done a great job building and scaling our Vacuumlabs website, providing excellent daily support for our marketing and sales team. If you find yourself in need of a high-quality B2B website, Webgate is the way to go.

Eva Medvecová

Friendly cooperation in building brand identity and website helped us to speed up processes and reach new startups into the Perry Talents portfolio.

Juraj Ivan

The guys helped me to build a new website within 2 weeks and together we gradually created a space to present our portfolio of projects and a blog. I value the ratio of price vs. the outcome. I look forward to further cooperation.

Igor Ulehla

Partners who exceeded our expectations – We understood each other from the get-go, not just on the level of creative ideas and technical skill but also on a human level.

Viktor Stefanak

The Webgate team has always been prompt, agile, and reliable in resolving our website issues. They are always willing to offer valuable advice. I strongly recommend them.

Gabriel Horvath

Webgate supports a few of our portfolio companies with web design and development services. They understand the needs of startups in the pre-seed/seed phase – rapid delivery, experimental mindset, and cost-efficiency.

Annabel Pemberton

Webgate has been a valuable extension of our team, handling website development and tech support for our marketing campaigns. This collaboration enables us to direct our energy towards our core services.

Dominik Orfanus

Working with Webgate team was most probably my best tech experience as an entrepreneur – Thank for the big heart you put into our project and sincere interest in your clients business.

Related services

What does your website need next?

Good questions

Website Care: your questions, answered.

What does Website Care include?

The plan can cover applicable updates, backups, monitoring, fixes and technical support. We review your website before agreeing the exact scope and responsibilities. Reporting, capacity and any additional checks are defined in the care agreement.

Can you take over a website another agency built?

Yes, subject to an initial review. We check the platform, code or page builder, hosting, access and existing issues. If the website needs cleanup before regular maintenance can work reliably, we identify that as a separate onboarding task.

Which platforms can you look after?

The care plan depends on the platform and its hosting model. WordPress needs different maintenance from Webflow, Framer or a custom Next.js website. We confirm the responsibilities we can take on after reviewing the actual setup.

How quickly will you respond to an issue?

Response targets, support hours and escalation routes are agreed in your plan. We distinguish initial response from resolution, which depends on the issue and any third-party involvement. Urgent problems and routine requests can have different handling arrangements.

Are new pages and design changes included?

They can be, if your agreement includes capacity for ongoing development or design. Routine care focuses on maintaining the existing website. New pages, features and larger improvements are scoped separately unless they are explicitly covered by your plan.

Does Website Care include hosting and software licenses?

We confirm these responsibilities during onboarding. Hosting, paid plugins, external services and their renewal costs depend on your existing setup and agreement. Your team should have a clear record of what is included and which accounts it owns.

How is care different from optimization?

Care keeps the existing website maintained and supported. optimization focuses on improving speed, usability or conversion journeys. The services can work together, but an ongoing care agreement does not automatically include an open-ended optimization program.

How will we know what work has been completed?

We agree a reporting rhythm during onboarding. Updates can cover completed maintenance, resolved and open issues, and recommended next steps. Your team has a clear record of the work and can see which requests need a separate decision.

Behind every great website is a great team.

Latest insights.

Our AI workflow with Elementor MCP

How Bloomreach made a 1,200+ page website easier to manage

How to Generate an Elementor Site with AI: My Process

Behind every great website is a great team.

Latest insights.

Our AI workflow with Elementor MCP

How Bloomreach made a 1,200+ page website easier to manage

How to Generate an Elementor Site with AI: My Process

Keep your websitein good hands.

The website is live. The responsibility stays.

Maintenance keeps slipping down the list

Every issue needs a new explanation

Your team is unsure who owns what

The ongoing work that keeps your site dependable.

Website onboarding and review

Updates and compatibility checks

Backups and recovery planning

Monitoring and issue triage

Fixes and technical support

Care reporting and next steps

Ongoing support and the websites behind it.

Website delivery and support for a busy marketing team.

A complex multilingual website, made easier to manage.

A flexible website with ongoing marketing support.

Ongoing website work as the brand develops.

A custom website connected to creator content.

A large website, built for a more independent team.

Less uncertainty around your website.

Keep maintenance on track

Work with a familiar team

Know how to get help

Make recovery more deliberate

See what needs attention

Plan improvements alongside care

From the first reviewto dependable ongoing support.

Get to know the website before taking it on.

Make responsibilities clear from the start.

Put the right checks behind the website.

Keep the essentials from slipping behind.

Give each issue a clear next step.

Keep the care plan aligned with your website.

Give your website a team to rely on.

Every company should have the right website partner.

Laura Horniak Miškovová

Matúš Lieskovský

Jed Steen

Tatiana Gašparová

Roman Garaj

Sarah Weiss

Matej Ftacnik

Eva Medvecová

Juraj Ivan

Igor Ulehla

Viktor Stefanak

Gabriel Horvath

Annabel Pemberton

Dominik Orfanus

What does your website need next?

Website Optimization

SEO & AI Search

Website Development

Website Care: your questions, answered.

What does Website Care include?

Can you take over a website another agency built?

Which platforms can you look after?

How quickly will you respond to an issue?

Are new pages and design changes included?

Does Website Care include hosting and software licenses?

How is care different from optimization?

How will we know what work has been completed?

Behind every great website is a
great team
.

Latest
insights
.

Behind every great website is a
great team
.

Latest
insights
.

Keep your website
in good hands.

From the first review
to dependable ongoing support.

Every company should have the
right website partner
.